TrustRadius Insights
SMTP2GO has proven to be a game-changer for organizations, providing solutions to various email delivery problems and streamlining …
Starting at $10 Monthly or Annual Monthly email quota
View PricingOverview
What is SMTP2GO?
SMTP2GO is a dedicated outbound email serverSMTP2GO is a New Zealand based SMTP/Email API provider with support staff and servers based across the globe. It automatically connects to the closest server to ensure speedy and efficient delivery.The SMTP2GO support team…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.smtp2go.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 Monthly or Annual Monthly email quota
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SMTP2GO?
SMTP2GO is a dedicated outbound email server
SMTP2GO is a New Zealand based SMTP/Email API provider with support staff and servers based across the globe. It automatically connects to the closest server to ensure speedy and efficient delivery.
The SMTP2GO support team offers 24/7 assistance in multiple languages to make setup simple. We offer support via ticket, chat and phone.
GDPR?
Inbound servers and data centres in the EU to make sure sending is fully GDPR compliant.
Real-time reporting.
Emails can be followed at every step of their journey with real-time reporting on the dashboard’s Activity Page, tracking delivery, bounce, spam, unsubscribe, click and open reports.
Verified sending.
SMTP2GO takes care of DKIM and SPF records so emails can get delivered to even the trickiest of recipients.
From port to port.
An open port to send from no matter where the user is in the world.
Simple setups.
A variety of step-by-step guides are presented to make sure that setting up is a straightforward process.
SMTP2GO Features
- Supported: Transactional Email
- Supported: Email to SMS
- Supported: Email Archiving
- Supported: Reseller / Subaccounts
SMTP2GO Screenshots
SMTP2GO Videos
SMTP2GO Competitors
SMTP2GO Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Security |
SMTP2GO Downloadables
Frequently Asked Questions
SMTP2GO starts at $10.
Reviewers rate Support Rating highest, with a score of 9.1.
The most common users of SMTP2GO are from Small Businesses (1-50 employees).
SMTP2GO Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
Compare with
Reviews and Ratings
(167)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
SMTP2GO has proven to be a game-changer for organizations, providing solutions to various email delivery problems and streamlining communication processes. With minimal disruption reported by users over the years, this software has become an affordable and reliable choice. It is extensively used for system monitoring, alerting, and serving as a notification/email back-end for custom software and systems. Users have found SMTP2GO invaluable for sending bulk emails, ensuring that they reliably reach the end-users' inbox. The simplicity and reliability of SMTP2GO are particularly appreciated when sending emails from scanners, scripts, and other internal services. Not only does SMTP2GO allow users to relay emails and comply with email laws, but it also provides insightful reporting to identify incorrect or unused email addresses. Integrating SMTP2GO significantly increases deliverability rates and reduces troubleshooting time for users. Another noteworthy aspect is its compatibility with various devices and encryption methods, making it highly versatile for different users' needs.
Additionally, SMTP2GO serves as a secondary email sending service in locations with restricted mail services or when accounting emails need to be sent reliably. IT professionals rely on SMTP2GO to send emails from their ERP systems like Acumen Book, hosted with Connectria. The cloud-based nature of SMTP2GO makes it an ideal choice for cloud-based applications. It is also frequently used to resolve email deliverability issues on a large number of WordPress websites. As a silver bullet solution for users, SMTP2GO offers built-in reporting and tracking capabilities that provide peace of mind and simplify troubleshooting. The prompt, thorough, and friendly customer support offered by SMTP2GO has been highly praised by its users.
Website owners looking for an intuitive, reliable, and robust SMTP product have found great value in using SMTP2GO. It simplifies the setup process and provides excellent service quality. Setups such as scan-to-email on scanners have been optimized with SMTP2GO's reliable performance. Businesses that rely on paperless invoicing processes have also benefited from SMTP2GO's reliable and efficient solution. Users have experienced exceptional reliability and trustworthiness, simplifying the management of IP address reputation and email deliverability. SMTP2GO has even been used by a radio network to receive alerts from multiple towers, proving to be an economical solution for email alerts and status updates.
SMTP2GO is widely employed in MFC and copier devices, as well as for setting up websites with individual SMTP credentials. It offers maximum delivery speed with almost instantaneous email transmission. Another common use case for SMTP2GO is as an add-on for web hosting servers, ensuring that emails reach their destination without being bounced or blocked. Users appreciate the user-friendly control panel, which allows them to review existing mail problems easily.
SMTP2GO has proven to provide better deliverability compared to previous email sending providers, making it a top choice for users. Its ease of use and compatibility with various software and applications have made it highly recommended by users across different industries. Developers and users rely on SMTP2GO for relaying email in production instances and sending status information on IoT devices.
Customers have been using SMTP2GO for years without experiencing any issues, outages, or problems, demonstrating its reliability. The software excels at resolving common issues related to weak spam filters and banned IP addresses. With its robust capabilities, SMTP2GO is used for various purposes including bulk emailing, scan to email functionality, and secure email sending.
Overall, SMTP2GO simplifies the process of setting up email sending for a wide range of use cases. Users have found it to be a reliable and efficient solution that saves time and money while enhancing their email capabilities. Whether it's improving deliverability rates, simplifying workflows, or ensuring crucial alerts are delivered promptly, SMTP2GO has become an essential tool trusted by businesses in various industries.
Intuitive User Interface: Users have consistently praised the intuitive and easy-to-navigate user interface of SMTP2GO. Many reviewers mentioned that the interface made it convenient to manage accounts and perform tasks quickly, resulting in a seamless user experience.
Informative Dashboard: The statistical charts and multicolored graph on the dashboard received high praise from users. These visual representations provided a quick understanding of activities and presented a great amount of information in a single view. Several users appreciated how this feature helped them monitor their email activities effectively.
Customizable Settings Panel: The granularization provided by the settings panel was highly appreciated by users. This feature allowed for customization of each user's abilities and limitations, providing greater control over account management. Multiple reviewers highlighted how this flexibility enhanced their overall experience with SMTP2GO.
Web management portal organization: Some users have mentioned that the web management portal could benefit from a reorganization of features, making it easier to navigate and find specific settings.
Limited multi-factor authentication options: Several reviewers expressed a desire for alternate options in multi-factor authentication login, as they felt that the current options were limited and not suitable for their needs.
Lack of mobile app for administration: A number of users requested a mobile app for administration, as they found it inconvenient to authenticate every time they logged in from their phone. Having a dedicated mobile app would streamline the process and improve user experience.
Users highly recommend trying the free version of SMTP2GO before purchasing. They also suggest having a good knowledge of DNS to manage SMTP2GO effectively and comparing it with alternative options to ensure it is the best choice for email delivery needs. Additionally, users recommend setting up SPF and DKIM records for SMTP2GO and choosing the tier package that best suits one's requirements. Users find SMTP2GO to be a reliable and necessary product for their company, with second-to-none staff and support service.
Attribute Ratings
Reviews
(1-25 of 75)Companies can't remove reviews or game the system. Here's why
November 28, 2023
SMTP2GO Review
We are a Call Center and send a lot of messages daily at different times or about 50-75 thousand calls a month. We usually don't have any problems but when we do they have 'live chat' where I can get connected with someone right away & they start checking my account and resolve the issue. The last company we had, I couldn't reach them unless by email & then it could take 24-48 hours to return my email & resolve the issue. This is why we changed to SMTP2GO. I was referred by another Call Center & they have used them for many years & have had very minimal problems. It was also very easy to convert my system from the other carrier to SMTP2GO, total time about 10 minutes. (of course with the help of my IT)
- resolves issues right away
- always follows up to make sure everything is running smooth
- nothing right now
November 27, 2023
Excellent mail sending option!
I had some big issues with deliverability to certain domains with the previous email sending provider. I looked around for different options and stumbled upon SMTP2GO and I was pleasantly surprised that besides the very easy implementation, it actually had better devliverability than my previous provider. Ever since I switched to SMTP2GO, I've been using it in a couple more of my clients and I am very happy with the results.
- Deliverability
- Easy-to-use
- Good value for price
- User Interface
- Report functionality
- E-mail functionality inside the admin panel
November 14, 2023
Sending made simple
We use SMTP2GO to send our statements and invoices to our customers. We are also a copier/scanner dealer and use SMTP2GO to setup scan to email for some our clients that do not know their email server information. SMTP2GO has been a great addition to our organization as it allows easy configuration and implementation for our own use in house and for our customers.
- Sending without MFA
- Auditing and reporting
- dedicated IP
- supression auditing or alerts
October 20, 2023
SMTP2GO Outgoing email without the headache.
With all our clients moving to the "Cloud" based solutions and there being great difficulty in using SMTP reliably for other services like scan to email, SMTP2GO fills the need perfectly. We also use it for backup software to send messages to us re: status of completed backups.
- Sending emails reliably with tacking options
- Able to authenticate and report usage
- Simple setup
October 20, 2023
SMTP2GO is a GOTO vendor for SMTP services
I am using SMTP2GO for sending status information on a wide variety of IoT devices. The use of SMTP2GO simplifies the processes necessary for implementation. SMTP2GO's dashboard(s) permit quick visualization of performance, issues, and utilization.
- Streamlines IoT devices that require SMTP server settings for messaging
- GREAT support!
- Easy to configure
- In my many years of utilizing SMTP2GO, I have found that they remain ahead of the curve(s) to simplify, improve, and provide new functionality
October 02, 2023
SMTP2GO is great for small mail list deliverability
SMTP2GO has been a lifesaver for my email deliverability. I run several small (100-500 user) mail lists that normally have very low traffic. However, my email provider could not/would not handle the traffic from these lists. By switching to SMTP2GO I have had superb deliverability from the emails from these lists. The price and stability of the service offer me excellent value. I expect to be a customer for a long time to come.
- Easy to configure
- Excellent deliverability
- High performance.
- Simpler definition of difference between the free and paid plans
- Potential for a lower volume paid plan. I am only using about 20% of my allotted volume
October 02, 2023
No. 1 Email Program - You Won't Be Disappointed!
- Accurate
- Timely
- Responsive
- Cost-Effective
- Time (GMT reporting does not help)
- Longer timed-files for opens (more than 30-days)
- Easier "Bounce" Notifications
September 10, 2023
Very good at what they do
We use SMTP2GO for sending various nightly/high-volume client reports and other communications.
- Generally very fast processing/delivery times
- Robust reporting/search functionality
- Thorough delivery tracking
- Highly responsive support
- Would like to see more than 30 days of activity history.
- “Do not ask for 2FA on this device” option at login doesn’t work consistently.
July 20, 2023
Best Simple SMTP Service
My business uses SMTP2GO for sending from scanners, scripts, and other internal services. SMTP2GO has been 100% reliable and is super simple to set up and use. We prefer it to the other SMTP and email sending services for it's low cost, ease of use, and the fact that it just always works for us.
I strongly recommend SMTP2GO to other IT professionals every chance I get.
I strongly recommend SMTP2GO to other IT professionals every chance I get.
- Ease of use
- Low cost
- Reliable
- No areas for improvement
July 19, 2023
Simply the best!
I use SMTP2GO for all emails being sent from my bespoke cloud software packages. It's so easy to use and works very well with my software coding. I can follow all emails sent and the status of any emails being spammed. I'd be lost with SMTP2GO for my business.
- sends emails on a no-reply address
- allows me to add any domains
- easily add users and email addresses
- it works perfectly for me
July 17, 2023
Great Product Great Price
At Printer Source Plus we use SMTP2GO as a passthrough email for scan to email from our customers copiers and printers. We found this product to be a secure solution for scan to email. In some instances, our customers do not want to use their own email for scam to email or it is just not a secure enough email to be using for sensitive documents and such.
- Secure
- Works when we need it
- Great Solution
July 14, 2023
SMTP2GO: An easy to use SMTP solution
We started using SMTP2GO over a year ago when our voicemail-to-email service stopped working and it has worked great; since then we have switched other systems over to SMTP2GO when there has been an issue. Currently, we are using SMTP2GO for the aforementioned voicemail-to-email, scan-to-email, and automated emails for our website. All of these systems have worked better, with less downtime, than what we were using previously. Setting up SMTP2GO was quite simple in each instance and I appreciate how proactive the service is when reporting potential issues (none of which have ended up impacting us directly).
- Simple config/setup
- Affordable
- Downtime/Issues Notification
- Tracking email status
- I don't have any recommendations at this time
July 12, 2023
SMTP2GO met the need!
Our POS system emails customer receipts, reports, alerts and system failure information. It does not have SMTP server functionality built in so we needed a third party solution to provide the capability. SMTP2GO was easy to setup and very easy to maintain. When our building systems, in house app printers needed SMTP functionality it was easy to add them to the configuration. The administration is simple and no hassles with the functionality.
- Administration is straight-forward
- No hassle functionality
- None
SMTP2GO is the perfect "plug and play" solution to be able to send emails from our ERP System, Acumen Book, hosted with Connectria.<br><br>Our ERP is hosted in the cloud, and we needed a cloud-based SMTP solution to complete our transition of our ERP system to our new cloud based Connectria hosting service. SMTP2GO was the perfect solution to our needs, and it has worded without any issues for over 1 year without any interruptions. I would highly recommended SMTP2GO as a good fit SMTP solution for cloud-based applications. <br><br>
- Provides seamless SMTP services
- Cloud Based
- Good Reporting
- Everything functions flawlessly, I do not see any room for improvement at this time.
July 05, 2023
The Best Bang for The Buck
Score 10 out of 10
Vetted Review
Verified User
As we mainly use public cloud infrastructure for different platforms, the management of our IP addresses reputation's and the email's deliverability became very complex as we growth. By using SMTP2GO, we have practically nothing to do for the management. The set up process and their control panel are very simple. There is also ready-to-use integrations or you can create your own using their well-documented API.
- adding senders or domains to improve email deliverability
- you don't have to deal with RBL to white list an IP address previously used for spaming
- Control panel gives you enough flexibility without a cluttered UI
- Everything you need is well documented
- The API is easy to use offers you the ability to integrate SMTP2Go with virtually anything
- No Canadian number for the SMS service
June 30, 2023
Reliable SMTP Relay Service
I use SMTP2GO for my own VPS on Hetzner (HestiaCP) and with several Wordpress-Sites. The NK Institute website is using it as an SMTP relay service. Furthermore, I use it for domain-emails. Combination with Pobox Lifetime Email and forwarded email. SMTP is all handled via SMTP2GO. Before using SMTP2GO on the previous server, I had problems with sending mails. SMTP2GO solved all the delivery issues. It can also be entered in Gmail as an SMTP relay and so in combination with Pobox etc., it's a good combination.
- Getting emails into the inbox
- Good interface
- Easy to handle
- Absolutely reliable over 3 years now
- Reasonable pricing
- Web interface could be faster
June 22, 2023
Easy SMTP email for WordPress sites
We use it to simplify the sending of transactional emails via WordPress sites. Clients use different services to host emails, and it's often complicated to get email sending set up on their website. SMTP2Go simplifies this process; all that's needed is to add DNS records and configure the handy plugin, and we're all set.
- Sending emails
- Monitoring email delivery
- Account management
- Sub-accounts
My use of SMPT2GO is with older printer scanner copiers where you need scan to email but the only field for outbound email is port 25. We all know from a security stand point that needs to be changed but with older hardware, SMTP2GO solves this problem. It is clean quick and an effective solution. A set it and forget it solution.
- Fast and Easy Setup
- Easy to sign up and buy SMTP2GO
- Works great on older printer scanner copiers for Scan to Email
- I would like to see detailed reporting per customer as a emailed PDF
May 31, 2023
I freaking love SMTP2GO
SMTP2GO makes WordPress authentication quick and easy no matter where email is hosted. Easy to use, detailed reports and very reasonable pricing make it my go-to every time (feel free to use that SMTP2GO is my go-to in your marketing ;) I started with a free plan to try it out and once I reached the generous limit, was so happy to pay for this product.
- Makes WordPress site notifications deliverable
- Removes the need to get client email login details
- Easy DNS setup
- It's really filling all of my needs for a micro web design business
May 25, 2023
SMTP2GO is a Must!
SMTP2GO has allowed us to be able to send life threatening weather texts and emails to broadcast media and emergency management. Many email servers will block this important information, but SMTP2GO illustrates how to set it up correctly and within all regulations.
Their customer service has been impeccable and the backend dashboard is very easy for any user.
- Email Delivery
- Text Delivery
- Activity Flow Information
- None
May 25, 2023
Dream Mail Service for Non-Profit Organizations
<div>The organization website uses PHP programming with PHP-Mailer code to interface with SMTP2GO as a mail service. Periodically we issued emails to our membership regarding upcoming events and other membership matters. Previous we had used an interface with Google GMAIL accounts to accomplish this task. but a year ago Google made authenticating with their servers much more difficult if not impossible.</div><div>Thus the search for a alternative. SMTP2GO was a ideal choice. The Free Plan is adequate as far as monthly volume, but we elected to pay for the Starter Plan as we needed to issue a larger number of emails at one time than the Free Plan would allow.</div><div>The service has been very reliable, easy to manage, and provides nice status responses.<br> </div>
- Reliable
- Fast
- Status response
- Nothing of importance
May 08, 2023
Experience of a satisfied customer with SMTP2GO
Score 10 out of 10
Vetted Review
Verified User
SMTP2GO has brought countless benefits to our company, especially around mass electronic billing for our customers. The SMTP2GO platform has provided us and our clients with powerful tools to monitor the flow of electronic invoices, debug contact databases, ensure email deliverability, and improve the reputation of sender
email accounts. SMTP2GO has added tremendous value to our products and services, giving our customers an outstanding experience.
Overall, the support provided by the SMTP2GO team has been exceptional, and they have consistently demonstrated a commitment to delivering the best possible service to their clients.
In conclusion, I highly recommend SMTP2GO to any business that needs a dedicated SMTP service. It is a valuable investment that will undoubtedly enhance your company's email capabilities and ultimately contribute to its success.
- Email tracking point to point
- Dedicated IP service
- API tools for developers
- Spanish support for Latin American customers
We use SMTP2GO for both hardware and web applications. We use it for printers, firewall alerts, helpdesk notifications, and other devices if we need SMTP services. We have tried multiple SMTP services and nothing has compared to the reliability and support we get from SMTP2GO. We have also implemented it with our website development services and it has made the setup process for creating new accounts straightforward and we can track emails better than a lot of other services we have tried. We are extremely satisfied with SMTP2GO and would highly recommend it to anyone.
- SMTP Email on Printers for Scanning
- Wordpress Website Ecommerce Transaction Emails
- Alerting Services for IT Equipment
- Works on legacy equipment that Gmail and Microsoft won't support
- White Labeled Reports for Clients
- Better Reseller Platform
- White Labeled Platform
April 28, 2023
Great product!
This is an excellent product if you need alerts sent out from devices or you need your MFP scanner/ send to email options configured. I highly recommended as this product does exactly what it's supposed to without any issues.
- Works with Canon, HP, Xerox, Brother printers for scan to email
- Allows UPS/IOT Devices to send alert emails
- Allows an organization by IP rather than username and password
- Simple to use interface
- Sometimes it can be slow if there is high volume
April 27, 2023
A complete and useful service
We use SMTP2GO because it works well and configuring a custom domain to send emails from was very easy. It allows to set different users with different quota, provides an API to do so, and their support is reactive. We also recommend its use to users of our software as an easy way to configure SMTP settings. SMTP2GO settings are even baked in as default values in our software to make it easier for users with limited knowledge to setup their email configuration.
- REST API
- Managing multiple users
- Setting up custom domain
- Generous free plan
- Affiliate program
- 2FA doesn't generate backup codes